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your privacy is a top priority. Mijnlabtest.nl is committed to being a good
steward of your Personal Information, handling it in a responsible manner, and
securing it with administrative, technical, and physical safeguards.
We also believe in
being honest, direct and transparent when it comes to your data. Mijnlabtest.nl
follows three guiding principles when it comes to your privacy:
Other Important Things
for You to Understand When You Use Our Services
You can manage and
You may discover
unexpected facts about yourself or your family when using our services. Once
discoveries are made, we can’t undo them.
When you make new
discoveries with us, you should feel confident and informed about how we use
you to read it.
We will not use
your sensitive information without your consent unless: (i) the information has
been anonymized or aggregated so that you cannot reasonably be identified as an
individual; or (ii) a legal obligation requires us to use it in some way e.g. a
court order requires us to disclose the information.
All information in
this GDPR document is applicable for Mijnlabtest.nl and our exclusive DNA
partner based in Slovenia.
Effective Date: May 23, 2018
1. Key Definitions
Information: information that has been combined with that of other users and
analyzed or evaluated as a whole, such that no specific individual may be
Information: information that has been stripped of your Registration Information
(e.g., your name and contact information) and other identifying data such that
you cannot reasonably be identified as an individual.
Information: information about a single individual's genotypes, diseases or other
traits/characteristics, but which is not necessarily tied to Registration
Information: information that can be used to identify you, either alone or in
combination with other information. Mijnlabtest.nl collects and stores the
following types of Personal Information:
Service or Services: Mijnlabtest.nl ’s
products, software, services, and website (including but not limited to text,
graphics, images, and other material and information) as accessed from time to
time by the user, regardless if the use is in connection with an account or
At Mijnlabtest.nl ,
we enable journeys of self-discovery. As a result, we collect, process and
store your Personal Information as you use our websites, mobile applications,
and services (collectively the “Services”). Personal Information is information
that can identify you, such as your name, email or street address, or it may be
information that could reasonably be linked back to you, including your Genetic
storing and processing your Personal Information and the controls we provide
describes our use of browser cookies and similar tracking technologies.
Creation and Your Engagement with Mijnlabtest.nl Services
Information required to create a basic Mijnlabtest.nl account is only your
email address and a password. Access to Genetic Information to help you
understand yourself better requires additional personal information and, for
the DNA test, the test code (when you activate your DNA test kit) and a saliva
sample from which we can extract Genetic Information.
also requires you to agree to the General Terms & Conditions and this
creation and claim kit page
“Continue”, “Register” or “Accept” you are telling us that you consent to Mijnlabtest.nl
collecting, processing, and sharing your Personal Information (including your
At any time, you
can request Mijnlabtest.nl to delete information you have provided or your
Genetic Information. Please see below sections for specific details about
deleting your data.
If you no longer
wish to have Mijnlabtest.nl account, please contact us and we will help you
close your account.
Information Does Mijnlabtest.nl Collect From You?
The table below describes
the information we collect from you to provide the Services. In this Privacy
Policy, we refer to this as your “Personal Information.”
Credit Card/Payment Information
DNA Kit Activation Information
When you activate a DNA test kit, we collect:
Additional User Information
Information that you provide to us when you answer email surveys or online questionnaires offered through the Services.
Information you provide in communications with Mijnlabtest.nl Services.
Contests and Promotions
Personal Information when you voluntarily participate in contests and special promotions we run through our Services.
Information Does Mijnlabtest.nl Collect Through Your Use of the Services?
Computer and Mobile Device Information
Information from Cookies and similar technologies
Information shared through social media features
If you interact with social media through the Services, for example “Like,” “Tweet,” “Pin,” or “Follow Us” links to sites such as Facebook, Twitter, Pinterest, Instagram, and YouTube, Mijnlabtest.nl will collect these interactions and whatever account information these services make available to us.
Information from your use of the Services
Information about your use of the Services, such as when you access your profile and related activities.
6. How does Mijnlabtest.nl
use your Personal Information?
Personal Information (generally)
We use your Personal Information to provide, personalize, improve, update and expand our Services. This includes:
We use your Personal Information to communicate with you about the Services, such as when we:
Market new products and offers from us or our business partners.
We use your Personal Information to market new products and offers from us or our business partners.
Note: You can control how we market to you by using the unsubscribe link in any email you receive, by changing your account preferences, or by following the instructions in any other marketing communications you receive.
Mijnlabtest.nl uses your Genetic Information for the following primary purposes:
We will seek additional consent from you before we collect and process additional sensitive Personal Information (for example, health history) as part of your interaction with the Services.
7. When Do We
Share Your Information and Who are the Recipients?
not share your individual Personal Information (including your Genetic
Information) with third-parties without your additional consent other than as
Information with insurance companies, employers, or third-party marketers
without your express consent. The
circumstances described below explain when sharing might occur:
People with whom your Information may be shared / Circumstances in which sharing might occur
Other you may choose to share with
If you share details of your Genetic Information outside the Services, you do so at your own risk.
These processing partners include our:
Legal or Regulatory Process
We may share your Personal Information if we believe it is reasonably necessary to:
If we are compelled to disclose your Personal Information to law enforcement, we will do our best to provide you with advance notice, unless we are prohibited under the law from doing so.
If Mijnlabtest.nl is Acquired
Choices and Access to Your Personal Information
Subject to certain
exceptions, you have a right to request access to your Personal Information and
to be provided with a copy of certain information you provided in a portable
form, as well as to seek to update, delete or correct this information by using
the tools described below or by contacting Mijnlabtest.nl . Details and options
for accessing this information are listed below.
You can access and update your account email and password information at any time in the My account settings.
You can request Mijnlabtest.nl to provide you with Personal Information collected and processed with regards to you.
Your Genetic Information belongs to you and you can access it through your online profile in case your results were in electronic format.
If your results were in printed format and we have already delivered them to you, it is possible to request another copy. Additional fee may be applied in this case.
Genetic Information raw data are considered Mijnlabtest.nl ’s Intelectual property and cannot be shared with you.
9. What are Mijnlabtest.nl
are fundamentally premised on the notion that the personal voyage of
self-discovery is not a one-time event and continues over lengthy periods of
time—possibly lifetimes. Additionally, the ongoing enhancement of Mijnlabtest.nl
features provide benefits and insights to our users over time. As a result, Mijnlabtest.nl
’s retention practices reflect this ongoing value by retaining user accounts
and Personal Information on our system until our users inform us of their
desire to delete their data or close their accounts.
Category of Information
Mijnlabtest.nl will retain the Personal Information you provide while creating your account until such time as you ask us to close it.
Mijnlabtest.nl retains your DNA data as needed to provide you with the features and functionality you purchased (or were gifted), including update / upgrade features. Saved / stored by Mijnlabtest.nl are:
In some cases we choose to retain usage information (e.g., visits to sites) in a depersonalized or aggregated form. Once aggregated, this information ceases to be personal and will not be subject to Mijnlabtest.nl user deletion requests.
10. How can I
delete my Personal Information?
You can delete
your Personal Information from Mijnlabtest.nl in following ways.
How to delete
You can delete your Personal Information from Mijnlabtest.nl by contacting us.
Mijnlabtest.nl may hold records containing your Personal Information that we are obligated to maintain as archives and to meet legal or regulatory obligations.
We keep Registration Information as it is related to your order history for accounting purposes.
If you request that Mijnlabtest.nl delete your DNA data, we will delete all Genetic Information from our systems within 60 days.
To request the destruction of your biological samples, you must send request by email or post. When sending email, you must request confirmation of delivery to be sure email was not lost or delivered to spam.
Please note that there may be some latency in deleting your Personal Information from our backup systems after it has been deleted from our systems. Also, our partners may retain certain information they receive from us in order to comply with laws or regulations that may require them to do so. Mijnlabtest.nl may also retain certain information as reasonably necessary to comply with our legal obligations (including law enforcement requests), resolve disputes, maintain security, prevent fraud and abuse, as well as to comply with tax, payment industry, securities, and clinical regulatory compliance requirements.
a comprehensive information security program designed to protect our customers’
Personal Information using administrative, physical, and technical safeguards.
security measures used are based on the sensitivity of the Personal Information
collected. We have measures in place to protect against inappropriate access,
loss, misuse, or alteration of Personal Information (including Genetic
Information) under our control.
Team regularly reviews our security and privacy practices and enhances them as
necessary to help ensure the integrity of our systems and your Personal
We use latest
standard security mechanisms while processing and storing Personal Information
(including Genetic Information), and we only partner with security companies
that meet and commit to our security standards. While we cannot guarantee that
loss, misuse or alteration of data will not occur, we use reasonable efforts to
It is also
important for you to guard against unauthorized access to your Personal
Information by maintaining strong passwords and protecting against the
unauthorized use of your own computer or device.
Your password for
your account will be used only for online login. We will not ask for your
password under any other circumstances. Inform Mijnlabtest.nl immediately of
any unauthorized use of your account. Should you wish to reset or change your
password, you can do so by clicking on the relevant links on Mijnlabtest.nl web
self-reported information through surveys, or other website features, is
voluntary and your liability. Mijnlabtest.nl cannot take responsibility for
information that you release or that you request us to release publicly.
12. Data transfer
including Personal Data, may be transferred to — and maintained on — computers
located outside of your state, province, country, or other governmental
jurisdiction where the data protection laws may differ than those from your
If you are located
outside EU and choose to provide information to us, please note that we process
the data, including Personal Information, in the EU.
Your consent to
your agreement to that processing.
take all steps reasonably necessary to ensure that your data is treated
Personal Information will take place to an organization or a country unless
there are adequate controls in place including the security of your data and
other personal information.
13. Changes to
We may modify this
material changes, such as posting a notice through the Services, on our
websites, or sending you an email, to provide you the opportunity to review the
changes and choose whether to continue using the Services.
We will also
date by posting a notice through the Services, on our websites, or sending you
an email. Your continued use of our Services after notice of non-material
If you object to
any changes, you may delete your account by contacting us.
about children Mijnlabtest.nl is
committed to protecting the privacy of children as well as adults. Neither Mijnlabtest.nl
nor any of its Services are designed for, intended to attract, or directed
toward children under the age of 18. A parent or guardian, however, may collect
a saliva sample from, create an account for, and provide information related
to, his or her child. The parent or guardian assumes full responsibility for
ensuring that the information that he/she provides to Mijnlabtest.nl about his
or her child is kept secure and that the information submitted is accurate. If
you are under 18, we ask that you do not use our Service or give us your
personal information without your parent or guardian consent.
basis under EU General Data Protection Regulation for processing personal
information of EU residents.
Where you have
consented to data processing, your consent provides the legal basis to process
your Personal Information. We rely on your explicit consent to process your
Genetic Information. You have the right to withdraw consent at any time. Please
note that your withdrawal of consent to collect and process your Personal
Information will not affect the lawfulness of processing your Personal
Information based on your consent before you withdrew your consent.
We may also
process your Personal Information on the basis of contractual necessity to
perform a contract we have with you. For example, we process your credit card
details when you provide them in order to use our Services or purchase update /
upgrade features such as our DNA testing services.
We may also
process your Personal Information on the basis of our legitimate interests,
including in providing and improving the Services. For example, Mijnlabtest.nl has
a legitimate interest in understanding your login history so we can assess your
interaction with our Services. We also have a legitimate interest in providing
and developing interesting features to provide to our users. We use your
Personal Information to keep our Services safe and secure and we do so as it
necessary to pursue your and our legitimate interests in ensuring that our
Services are secure, and to protect against fraud, spam and abuse.
Where we rely on
legitimate interests to process your Personal Information, you have the right
to object to such processing (meaning that you can ask us to stop). You can use
your Privacy Settings to control certain ways in which we process your data.
You can also contact us, using the details below, to object to other forms of
and Contact Details of the Data Controller
Contact Details of
the Data Protection Officer
can reach us using phone number, or you may submit questions using email.
Contact details can be found on web page https://www.mijnlabtest.nl
GENERAL TERMS AND CONDITIONS FOR PERFORMING AND USE OF
2. Ordering process
3. Results of genetic analysis
4. Website access
5. Telephone counselling and medical consultation
6. The rights for cancellation and refund
7. Warranties and disclaimers
9. General provisions
10. Collection and use of personal data
11. Disclosure of personal data
12. Rights of withdrawal
13. Direct marketing
14. Final provisions
Please contact us per phone or email:
+31 (0) 162 747 002